Product help
Support
Need help with an account, subscription, app, or learning activity? Tell us which product you are using and include the email associated with your account. Please do not send passwords, payment card details, or identifiable patient information.
VOETCA
Help with access, learning activities, exam practice, audio, or account questions.
USYGEL
Help with access, question banks, visual learning, protocols, or account questions.
Contact support
Email vadim.miterev@gmail.com. Include the product name, device type, and a short description of what happened. We will respond as soon as reasonably possible.
Billing through Apple
If a purchase was made through Apple, subscription management and refund requests may need to be completed through your Apple account and Apple’s purchase support channels.
Safety notice
Our products are educational. Do not use support channels for urgent medical concerns or clinical emergencies.